I had the same experience with Lowe’s. My takeaway was that nobody really cares about online orders bc they are a tiny fraction of Lowe’s business. When you cal

I had the same experience with Lowe’s. My takeaway was that nobody really cares about online orders bc they are a tiny fraction of Lowe’s business. When you call them, they direct online orders to a different extension - that told me right away the left hand didn’t know what the right hand was doing.