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Hey! I can't speak to the exact mechanism for pricing on a large or enterprise level account, but it sounds like you're just getting started with tracing - migh
by akyaky 7y ago
Hey! I can't speak to the exact mechanism for pricing on a large or enterprise level account, but it sounds like you're just getting started with tracing - might be worth checking out Lightstep. Pricing is pretty transparent for different tiers of non-enterprise usage and it's seats+services monitored, NOT consumption, so there shouldn't be any end-of-month surprises. (https://lightstep.com/pricing https://lightstep.com/pricing)
Lightstep and several other vendors use open source standards so worst case scenario, you have great instrumentation even if you're not paying for a product right away. /shrug
(full disclaimer, I work at Lightstep albeit not in sales)
- pranay01 7y agoChecked Lightstep. They charge 1900 USD for 8 services and 199 USD for each added services. So, if I have 15 service, it would be ~3300 USD/month - which seems a lot to me. Also, don't understand why they are charging based on services? From that perspective, costing based on number of spans seems more transparent
- ankitnayan 7y agoIf I have 8 services sending a combined total of 100GB of traces per day and 1 extra service that alone sends 100GB of traces per day, how is your pricing justified either to LightStep or as a customer?