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FWIW I just ordered a bunch of shit from home depot, it arrived faster than amazon could deliver it and everything I was looking for was in stock. I've also nev

FWIW I just ordered a bunch of shit from home depot, it arrived faster than amazon could deliver it and everything I was looking for was in stock. I've also never had any major complaints in person with unhelpful staff—just the opposite. My only gripe with them is the self checkout you mentioned (why am I doing the store's work for them?), which certainly is not going to improve if Amazon moves into the retail space. I have no clue where this impression of competence on Amazon's behalf is coming from—I must simply have radically different luck with the service they provide.

rainbowzootsuit 7y ago
The "pro desk," garden center, and the returns desk are all places where I am able to have someone check me out. As you said, I don't work for Home Depot. However if you're getting penny clearance items the self checkout is the place to visit.
ckosidows 7y ago
Perhaps it's different with a store like Home Depot where products are much bigger and perhaps harder to scan, but do people actually dislike self checkouts? "Doing the work for the store" seems like such a non-argument to me. I would much prefer to scan things myself as I feel I can often do it faster, and I don't have to wait in a line if the store only has two cashiers staffed at a certain time. You pump your own gas. Why is checking yourself out so much more controversial?
- blacksmith_tb 7y ago
  One possible reason is that eliminates a whole category of unskilled labor? (full disclosure, writing this from Oregon, where we can't pump our own gas to preserve another category of unskilled labor jobs - except right now, thanks COVID-19?) I personally would probably prefer to have a human checker for that reason, I don't notice much improvement in speed or ease of checking out when I do it myself, there's just a line for the self-checkouts instead...
  - FireBeyond 7y ago
    > writing this from Oregon, where we can't pump our own gas I thought that got changed a couple of years ago?
    - dexterdog 7y ago
      Not that I know of. And NJ is still full serve only as well.
      - FireBeyond 7y ago
        https://www.oregonlive.com/commuting/2019/03/want-to-pump-your-own-gas-oregon-bill-would-make-it-legal-statewide.html https://www.oregonlive.com/commuting/2019/03/want-to-pump-yo... This must have been what I was thinking of - I guess it didn't pass. I live in Washington but regularly journey down for Trail Blazers games.
    - RussianCow 7y ago
      Only in rural counties with a total population of less than 40,000 people: https://www.washingtonpost.com/news/post-nation/wp/2018/01/03/i-dont-even-know-how-some-oregonians-panic-about-new-self-service-gas-law/ https://www.washingtonpost.com/news/post-nation/wp/2018/01/0...
- monadic2 7y ago
  Personally, I don’t mind driving through NJ for just this reason, traffic aside.

rainbowzootsuit 7y ago

The "pro desk," garden center, and the returns desk are all places where I am able to have someone check me out. As you said, I don't work for Home Depot. However if you're getting penny clearance items the self checkout is the place to visit.

ckosidows 7y ago

Perhaps it's different with a store like Home Depot where products are much bigger and perhaps harder to scan, but do people actually dislike self checkouts? "Doing the work for the store" seems like such a non-argument to me. I would much prefer to scan things myself as I feel I can often do it faster, and I don't have to wait in a line if the store only has two cashiers staffed at a certain time. You pump your own gas. Why is checking yourself out so much more controversial?

blacksmith_tb 7y ago
One possible reason is that eliminates a whole category of unskilled labor? (full disclosure, writing this from Oregon, where we can't pump our own gas to preserve another category of unskilled labor jobs - except right now, thanks COVID-19?) I personally would probably prefer to have a human checker for that reason, I don't notice much improvement in speed or ease of checking out when I do it myself, there's just a line for the self-checkouts instead...
- FireBeyond 7y ago
  > writing this from Oregon, where we can't pump our own gas I thought that got changed a couple of years ago?
  - dexterdog 7y ago
    Not that I know of. And NJ is still full serve only as well.
    - FireBeyond 7y ago
      https://www.oregonlive.com/commuting/2019/03/want-to-pump-your-own-gas-oregon-bill-would-make-it-legal-statewide.html https://www.oregonlive.com/commuting/2019/03/want-to-pump-yo... This must have been what I was thinking of - I guess it didn't pass. I live in Washington but regularly journey down for Trail Blazers games.
  - RussianCow 7y ago
    Only in rural counties with a total population of less than 40,000 people: https://www.washingtonpost.com/news/post-nation/wp/2018/01/03/i-dont-even-know-how-some-oregonians-panic-about-new-self-service-gas-law/ https://www.washingtonpost.com/news/post-nation/wp/2018/01/0...
monadic2 7y ago
Personally, I don’t mind driving through NJ for just this reason, traffic aside.