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Anyone know a shortcut to get Amazon to respond an instance limit increase? We were assigned a "sales guy" but he has gone awol, and his voice mailbox is full.
by ericb 16y ago
Anyone know a shortcut to get Amazon to respond an instance limit increase? We were assigned a "sales guy" but he has gone awol, and his voice mailbox is full. Filling out the form on their website does nothing. We have been trying for weeks.
- ericb 16y agoWell, commenting on the blog post got me a quick response from the moderator and a promise to forward it over, so that's something.
- wouterinho 16y agoOur request was fulfilled within a few days if I recall correctly. If you're getting nowhere and need to get something done, you can also consider getting a bronze premium support ($49/mo, cancel anytime). This gets you 12-hour guaranteed response on tickets: http://aws.amazon.com/premiumsupport/ http://aws.amazon.com/premiumsupport/
- jasonkester 16y agoI find that they're surprisingly responsive when you post something to the forums on aws.amazon.com. Try posting there and I bet you'll have somebody from Amazon requesting they PM you within a couple hours.