On the other hand, it makes a good impression on people like me. I have stayed away from the update due to the forum posts, and I very much think that this in-

On the other hand, it makes a good impression on people like me. I have stayed away from the update due to the forum posts, and I very much think that this in-depth investigation from Bose could be the deciding factor for my next purchase as well. That they both investigate AND let people downgrade returns my confidence in the premium quality of the product. Good PR stunt or good customer care? What's the difference! I am happy. My firmware upgrade went well, by the way. Sounds as good as ever, possibly better with a more caramel flavoured sound in the high notes?