It's a common theme with many of these "sharing economy"/"gig economy" companies: "We're like X but without all the stodgy process and procedure!" [a few year

It's a common theme with many of these "sharing economy"/"gig economy" companies: "We're like X but without all the stodgy process and procedure!" [a few years pass] "Turns out all that extra stuff was there for a reason and now we're going to either punt on it and screw over our customers and/or contractors, or monkey-patch it onto our business that wasn't built with it in mind."