3 ms·

Has anyone personally encountered this problem? Do you believe in this report? Do you think something is missing? For me, I quite like Bose products because th

by dannyw 7y ago

Has anyone personally encountered this problem? Do you believe in this report? Do you think something is missing? For me, I quite like Bose products because their bluetooth pairing and connectivity seem to be significantly better than what I can get from cheaper brands like Taotronics, etc. I have always found products to be well built, even for full-plastic devices that are subject to more wear and tear than they deserve.

medion 7y ago
Yes I have - and I had no idea about the issue or controversy until after the update. I was in bed one night playing with the Bose app on my iPhone. It prompted me to do a Firmware update - I use these headphones A LOT - at the time I was wearing them for 6-8 hours a day for weeks on end and was very 'in tune' to their abilities. It was very quiet in bed, I'd been wearing them while reading a book for an hour before - I did the firmware upgrade and immediately noticed a difference when they rebooted. I was very confused and started playing with settings etc. I then Googled the issue and realised how widespread it was... The report linked is super interesting, but, I trust my own ears as a musician and I know something changed with the headphones 100%.
cgearhart 7y ago
I don’t know if it was _this_ problem, but I had an issue after firmware update this week. I have had the QC35 II headphones since 2017, and I love them. I also never update software unless something is broken—I don’t care about new features, I just want things to keep working. This past week I had to launch the Bose app to reconnect my phone to the QC35’s and it suggested a firmware update. I very rarely launch the app, so I let it proceed. They became _completely_ unusable after the update. The audio quality was awful, and noise cancelling virtually disappeared. I was able to determine that the problem was the QC35 microphone was stuck “on”, so it was attenuating the audio and amplifying ambient noise. I’ve had similar problems before with other Bluetooth devices and suspected that the firmware change caused them to identify or connect to the wrong Bluetooth device profile. Fortunately, restarting my phone resolved the problem. I don’t know why that worked, and I don’t know whether it was the phones fault or the headphones fault. It just affirmed my reasons for avoiding software updates.
- deleted 7y ago
  [deleted]
- wingerlang 7y ago
  I've had this issue (and posted about it with several people chiming in). I tend to toggle manually the input back to the macbook and it usually works. Kinda annoying though.

by dannyw 7y ago

medion 7y ago

Yes I have - and I had no idea about the issue or controversy until after the update. I was in bed one night playing with the Bose app on my iPhone. It prompted me to do a Firmware update - I use these headphones A LOT - at the time I was wearing them for 6-8 hours a day for weeks on end and was very 'in tune' to their abilities. It was very quiet in bed, I'd been wearing them while reading a book for an hour before - I did the firmware upgrade and immediately noticed a difference when they rebooted. I was very confused and started playing with settings etc. I then Googled the issue and realised how widespread it was... The report linked is super interesting, but, I trust my own ears as a musician and I know something changed with the headphones 100%.

cgearhart 7y ago

I don’t know if it was _this_ problem, but I had an issue after firmware update this week. I have had the QC35 II headphones since 2017, and I love them. I also never update software unless something is broken—I don’t care about new features, I just want things to keep working. This past week I had to launch the Bose app to reconnect my phone to the QC35’s and it suggested a firmware update. I very rarely launch the app, so I let it proceed. They became _completely_ unusable after the update. The audio quality was awful, and noise cancelling virtually disappeared. I was able to determine that the problem was the QC35 microphone was stuck “on”, so it was attenuating the audio and amplifying ambient noise. I’ve had similar problems before with other Bluetooth devices and suspected that the firmware change caused them to identify or connect to the wrong Bluetooth device profile. Fortunately, restarting my phone resolved the problem. I don’t know why that worked, and I don’t know whether it was the phones fault or the headphones fault. It just affirmed my reasons for avoiding software updates.

deleted 7y ago
[deleted]
wingerlang 7y ago
I've had this issue (and posted about it with several people chiming in). I tend to toggle manually the input back to the macbook and it usually works. Kinda annoying though.