4 ms·

Not a single part of UC is meant to make it easy on the claimant, so colour me surprised to read about website issues!

• throwaway_pdp09 7y ago
  Actually the claimants use it intermittently while the UC office staff use it for much of their working day. I don't know for sure, but it's a pretty likely that it's actually quite a bit harder on them.
  • toyg 7y ago
    So cases don't get worked and UC doesn't get paid. In other words: working as intended.
  • kennydude 7y ago
    It's better than it used to be. Still, a way off from what it needs to be. The first version was on Microsoft Dynamics (yes a CRM...) for whatever reason iirc.