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>Are you suggesting it wasn’t known that battery replacements were available for iPhones? I'm asserting as fact that Apple retail and support employees were ke

by mthoms 7y ago

>Are you suggesting it wasn’t known that battery replacements were available for iPhones? I'm asserting as fact that Apple retail and support employees were kept in the dark about throttling. So, even if you had Applecare, your "genius" would tell you that your phone wasn't slowing down (you were imagining it) or that the slow down was an inevitable result of ever more complex OS upgrades. The end result is that you were told nothing could be done. So no one was told the simple truth. That poor performance was related to poor battery health and could be rectified by a simple battery replacement.

jki275 7y ago
Are you sure about that? I thought it was pretty much common knowledge that your battery going bad would degrade performance and it was time to get a new battery.
- chipotle_coyote 7y ago
  What I believe mthoms is saying that the "battery management" software was the secret thing, because it was. We all have a basic idea that when your battery is going bad you should replace it, I imagine, but the software fix Apple silently pushed out arguably prolonged battery life at the expense of making the phone run slower. But if the Apple Geniuses weren't told this was happening, they wouldn't be able to say, "Oh, yeah, your phone's turned on battery management because your battery isn't doing well."
  - jki275 7y ago
    I get what he's asserting, I just think he's wrong.
- mthoms 7y ago
  The phrasing you've chosen ("degraded performance") is purposefully vague in order to move the goal posts. Please don't do that. We're specifically talking about lower CPU clocking. Now, are you claiming to have known that Apple was throttling Phones with aging batteries before the rest of the world? Because well, that's a pretty amazing feat.
  - jki275 7y ago
    No, I'm not "moving the goalposts". The accusation is that Apple downclocked the phone in order to degrade the phone's performance and make people buy new phones. In fact, Apple downclocked the phones so that already degraded phones could continue to function without becoming unusable. That's all it was.
    - mthoms 7y ago
      You made two very snarky comments above that implied people should have known about the throttling: >Are you suggesting it wasn’t known that battery replacements were available for iPhones? I know I personally replaced several batteries over the years in iPhones, I don’t think that was a big secret. >I thought it was pretty much common knowledge that your battery going bad would degrade performance and it was time to get a new battery You're now walking that claim back it seems. >The accusation is that Apple downclocked the phone in order to degrade the phone's performance and make people buy new phones. No it isn't. Re-read my comments. The accusation is that Apple purposefully hid the throttling from its customers denying them of the choice to replace the battery and bring the phone back to 100%. As I said - whether this act was nefarious is not clear. Look, you're just not being intellectually honest, nor do you seem to be carefully reading the thread so I've no more interest in debating you.
      - jki275 7y ago
        No, I didn't "imply people should have known about the throttling", I said that pretending people didn't know a bad battery would cause the phone to perform badly was silly. The exact nature of that bad performance isn't even really important. You're arguing trivialities, that people might have known exactly why their phone went bad. To most people, a phone is a black box, it works or doesn't. Apple allowed the phone to keep working even when the battery had degraded to the point where the phone would randomly crash if they did not address that problem. Apple made the choice to degrade performance in order to keep the phone in service -- that's against their bottom line (they'd have likely sold another phone if they didn't do that), and it gives the customer the ability to keep using a phone without replacing the battery even when it needs a battery replacement.

by mthoms 7y ago

jki275 7y ago

Are you sure about that? I thought it was pretty much common knowledge that your battery going bad would degrade performance and it was time to get a new battery.

chipotle_coyote 7y ago
What I believe mthoms is saying that the "battery management" software was the secret thing, because it was. We all have a basic idea that when your battery is going bad you should replace it, I imagine, but the software fix Apple silently pushed out arguably prolonged battery life at the expense of making the phone run slower. But if the Apple Geniuses weren't told this was happening, they wouldn't be able to say, "Oh, yeah, your phone's turned on battery management because your battery isn't doing well."
- jki275 7y ago
  I get what he's asserting, I just think he's wrong.
mthoms 7y ago
The phrasing you've chosen ("degraded performance") is purposefully vague in order to move the goal posts. Please don't do that. We're specifically talking about lower CPU clocking. Now, are you claiming to have known that Apple was throttling Phones with aging batteries before the rest of the world? Because well, that's a pretty amazing feat.
- jki275 7y ago
  No, I'm not "moving the goalposts". The accusation is that Apple downclocked the phone in order to degrade the phone's performance and make people buy new phones. In fact, Apple downclocked the phones so that already degraded phones could continue to function without becoming unusable. That's all it was.
  - mthoms 7y ago
    You made two very snarky comments above that implied people should have known about the throttling: >Are you suggesting it wasn’t known that battery replacements were available for iPhones? I know I personally replaced several batteries over the years in iPhones, I don’t think that was a big secret. >I thought it was pretty much common knowledge that your battery going bad would degrade performance and it was time to get a new battery You're now walking that claim back it seems. >The accusation is that Apple downclocked the phone in order to degrade the phone's performance and make people buy new phones. No it isn't. Re-read my comments. The accusation is that Apple purposefully hid the throttling from its customers denying them of the choice to replace the battery and bring the phone back to 100%. As I said - whether this act was nefarious is not clear. Look, you're just not being intellectually honest, nor do you seem to be carefully reading the thread so I've no more interest in debating you.
    - jki275 7y ago
      No, I didn't "imply people should have known about the throttling", I said that pretending people didn't know a bad battery would cause the phone to perform badly was silly. The exact nature of that bad performance isn't even really important. You're arguing trivialities, that people might have known exactly why their phone went bad. To most people, a phone is a black box, it works or doesn't. Apple allowed the phone to keep working even when the battery had degraded to the point where the phone would randomly crash if they did not address that problem. Apple made the choice to degrade performance in order to keep the phone in service -- that's against their bottom line (they'd have likely sold another phone if they didn't do that), and it gives the customer the ability to keep using a phone without replacing the battery even when it needs a battery replacement.