But it is being used because of the networking effect. Just to speak from higher education - do you think colleges had zero connection to zoom before this? Ane

But it is being used because of the networking effect. Just to speak from higher education - do you think colleges had zero connection to zoom before this? Anecdotal, sure, but I'm betting it's a good indicator - I work at a small, small, small, under-resourced community college in 'average' America. Zoom has been a thing on our campus for at least two years. We never really used it, because we didn't need to. Until about three weeks ago. We chose it during our crisis planning sessions, because they were already in our space. They got in our space years ago through clever partnerships and integrations with our learning management system (online course delivery platforms). They were the 'preferred provider' according to the LMS teams, both on campus and nationally. They have automatic integration with our accessibility tools for live transcriptions/captions and interpreting. They were the suggested provider by our professional organizations related to disabilities, under-represented students, and ease-of-use technology. Therefore, we use them exclusively now. Students never saw any of that back-end conversation, because it is literally irrelevant to their experience. But it was there, and it 100% impacted our conscious choice to move to zoom for live meetings. If we were targeted for all of this, with a student population of <2000, I guaran-damn-tee larger institutions were.