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I wish they would focus on cleaning up their flight search before moving on to new features. While I like the idea of their flight search - in practice its a co

I wish they would focus on cleaning up their flight search before moving on to new features. While I like the idea of their flight search - in practice its a confusing visual mess. I really wanted to like it - but I found myself back on travelocity in short order. I think they're really on to something with their idea, but it needs some refinement before they move on. I showed it to my folks back home and they looked at it for about 2 minutes before just going to southwest.com and booking their flight there. While hipmunk may be all the rage here - it has basically zero traction outside of the tech community.

rradu 16y ago
I agree with you about their flight search issues See my previous comments - http://news.ycombinator.com/item?id=2249984 http://news.ycombinator.com/item?id=2249984 But this hotel search upgrade really is an improvement on the usual booking systems. I can easily add filters for the basic things I need in a room and then visualize the results based on location. Traditional booking sites give you either no grouped map or a just a small indecipherable map.
- sgdesign 16y ago
  Yep, we felt that when you book an hotel you need to be able to easily compare two result sets. So that's why we made it easy to toggle amenities on and off and instantly see the result on the map.
TheSOB88 16y ago
One aspect was especially confusing last time I used it: I had a voucher to redeem on United, so I selected United on the dropdown for which airline to use. Lo and behold, all the flights were from other airlines. Talk about easy to use!
Dramatize 16y ago
The very non-tech people I've shown have loved it. I wonder if it's a generational thing?
- deleted 16y ago
  [deleted]
nollidge 16y ago
The Hipmunk interface seems really divisive. I don't find it confusing at all, but I keep reading that from many people. Perhaps it has to do with one's familiarity with Gantt charts?

rradu 16y ago

I agree with you about their flight search issues See my previous comments - http://news.ycombinator.com/item?id=2249984 http://news.ycombinator.com/item?id=2249984 But this hotel search upgrade really is an improvement on the usual booking systems. I can easily add filters for the basic things I need in a room and then visualize the results based on location. Traditional booking sites give you either no grouped map or a just a small indecipherable map.

sgdesign 16y ago
Yep, we felt that when you book an hotel you need to be able to easily compare two result sets. So that's why we made it easy to toggle amenities on and off and instantly see the result on the map.

TheSOB88 16y ago

One aspect was especially confusing last time I used it: I had a voucher to redeem on United, so I selected United on the dropdown for which airline to use. Lo and behold, all the flights were from other airlines. Talk about easy to use!

Dramatize 16y ago

The very non-tech people I've shown have loved it. I wonder if it's a generational thing?

deleted 16y ago
[deleted]

nollidge 16y ago

The Hipmunk interface seems really divisive. I don't find it confusing at all, but I keep reading that from many people. Perhaps it has to do with one's familiarity with Gantt charts?