Great post. Your reading list is excellent and I'd add Getting to Yes. I think there are some key elements you left out: (1) the concept of emotional safety and

Great post. Your reading list is excellent and I'd add Getting to Yes. I think there are some key elements you left out: (1) the concept of emotional safety and the value of brainstorming (Crucial Conversations), (2) seeing the problem as separate from the people (Getting Past No / Getting to Yes), (3) Negotiating interests, not positions (Getting to Yes). Here are the links to the reading list (and I added Getting to Yes): https://www.amazon.com/Difficult-Conversations-Discuss-What-Matters/dp/0143118447/ref=sr_1_1?crid=2DTS3BKIYPZAU&dchild=1&keywords=difficult+conversations https://www.amazon.com/Difficult-Conversations-Discuss-What-... https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/0071771328/ref=sr_1_1?crid=2A9C5AP6CUCI8&dchild=1&keywords=crucial+conversations https://www.amazon.com/Crucial-Conversations-Talking-Stakes-... https://www.amazon.com/Nonviolent-Communication-Language-Life-Changing-Relationships/dp/189200528X/ref=sr_1_1?crid=2EFKHZRS3BPNC&dchild=1&keywords=nonviolent+communication+by+marshall+rosenberg https://www.amazon.com/Nonviolent-Communication-Language-Lif... https://www.amazon.com/Getting-Past-Negotiating-Difficult-Situations/dp/0553371312/ref=sr_1_1?dchild=1&keywords=getting+past+no https://www.amazon.com/Getting-Past-Negotiating-Difficult-Si... https://www.amazon.com/Getting-Yes-Negotiating-Agreement-Without/dp/0143118757/ref=sr_1_1?dchild=1&keywords=getting+to+yes https://www.amazon.com/Getting-Yes-Negotiating-Agreement-Wit...