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You hit the nail on the head as to why people don't use Slack & Jitsi, and barely use Hangouts: it's the call quality, stupid. Zoom drops out less, video & audi
by STRML 7y ago
You hit the nail on the head as to why people don't use Slack & Jitsi, and barely use Hangouts: it's the call quality, stupid. Zoom drops out less, video & audio quality is better, screen sharing works. It's as close to a "gets out of your way" piece of videoconferencing software as has ever existed.
Competitors, take note. Get the basics right - don't concern yourself with fluff - and customers will flock to you.
- tbrock 7y agoThe basics are: - keep this private - keep this secure - use hardware acceleration to not melt my laptop - make it easy to setup and use They’ve got 1/4.
- basch 7y ago#1) Make sure meetings start on time, without speaker and microphone and screen sharing issues. They got 1/1.
- neuronic 7y agoIn my experience, users do not care about the other 3 points at all. Maybe setup/install but most get around it with 1 or 2 tips via chat. So your point stands: the real world has proven that 95% of people only care about that single point.
- basch 7y agosetup is included in "meeting on time" because you will have members without the client, and the installer needs to silently always work with as few clicks or places for a person to make a wrong decision as possible. "do i click run or save" "yes or no to this question i dont understand, [and despite clicking hundreds of times in my life, ive never actually read it]" (UAC)
- tbrock 7y agoChat roulette is easier to use than zoom on that front and, I’d argue, for those with google accounts, it’s easier to use hangouts.
- csharptwdec19 7y ago> Competitors, take note. Get the basics right - don't concern yourself with fluff - and customers will flock to you. IMO they did take note and that's why we are seeing the deluge of articles about Zoom.
- neuronic 7y agoThe concerns are still valid, but yes of course it's a PR battle.