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> Video footage and stills, taken at the weekend and provided to the Financial Times, appear to show several employees sleeping on the floor at a facility in Ce
by chewz 7y ago
> Video footage and stills, taken at the weekend and provided to the Financial Times, appear to show several employees sleeping on the floor at a facility in Cebu City. One employee appears to have set up a bed on a treadmill.
> The Amazon-contracted workers at the site, which is managed by French outsourcing company Teleperformance, provide support to customers who have bought the US tech giant’s internet-connected Ring camera systems.
> While it is typical for some Filipino call centre workers to sleep on-site to avoid long commutes, workers said lockdown restrictions meant the facility had been overwhelmed. Employees said they were only able to leave the site to buy groceries or use showers at a nearby hotel.
> In a letter to their bosses, the workers say promises of adequate sleeping arrangements have not materialised, which has led to “hundreds” of workers sleeping in the facility, including on the call centre floor itself and in a small gym.
> Teleperformance employees face severe penalties for talking to the media or sharing information about their work in any way. A contract seen by the FT suggested that workers would be considered liable for “damages” of “at least” 500,000 pesos — roughly two years’ salary — for breaking confidentiality agreements, on top of losing their job.
- gentleman11 7y agoWhat a weird situation. What causes that?