The big "problem," if one can call it that, is that Zoom seems to work seamlessly, simply, and reliably, while no one else does. This is a scenario where one p

The big "problem," if one can call it that, is that Zoom seems to work seamlessly, simply, and reliably, while no one else does. This is a scenario where one product really works, particularly for non-technical users, and the others don't appear to. The big feature is "it works." Whoever is behind it appears to understand "death before inconvenience." http://paulgraham.com/road.html http://paulgraham.com/road.html. Much open source software never achieves widespread adoption because it is technically impressive but inconvenient or poorly designed to users.