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He was the CEO when I was trying to get T-Mobile to resolve my problem in a reasonable way. He may not have invented the unconscionable contracts, but he certa
by downerending 7y ago
He was the CEO when I was trying to get T-Mobile to resolve my problem in a reasonable way. He may not have invented the unconscionable contracts, but he certainly could have simply stopped enforcing them.
Also, I'm less than convinced that he was somehow a leader in eliminating contracts. I think it was simply an inevitable result of changing economics, and he was likely just dragged along with everyone else.