I can echo this experience. Dealing with Sprint was impossible. Sometimes trying to pay them more money was impossible. The best thing TMobile could do is migra

I can echo this experience. Dealing with Sprint was impossible. Sometimes trying to pay them more money was impossible. The best thing TMobile could do is migrate the customers to the current TMobile infrastructure and software and shred everything at Sprint. Or maybe better, try to convince AT&T or Verizon to buy/adopt it as a form of sabotage.