FTA: " Following up is so crucial that enterprise sales teams have software to automate follow ups." As someone on the receiving end of sales solicitations, a

FTA: " Following up is so crucial that enterprise sales teams have software to automate follow ups." As someone on the receiving end of sales solicitations, a lack of follow-up is the most frustrating thing imaginable, and I don't believe that it is a solved problem right now. I suspect that some widely used enterprise sales software (maybe Salesforce?) recently developed a bug that messes badly with the follow up process. I have recently seen many interesting and perfectly targeted outreach messages in my inbox, for products that I am genuinely interested in. So far, so good - something is obviously going right. But then I reply to the message, and instead of the sender following up with me, I start getting multiple copies of the first message delivered from random people at the same company. Replying to these messages only increases the flood of solicitation messages, until I have to resort to blacklisting the entire company domain. What a waste of my time, and what a lost opportunity for the companies running the flawed software.