> That hasn't been the case in my use of Skype, for instance. You have misread his point. He's not saying that users expect to see their contacts on their "fir

> That hasn't been the case in my use of Skype, for instance. You have misread his point. He's not saying that users expect to see their contacts on their "first load". He's saying they expect to see their contacts after adding them. Skype does fulfill that expectation, by keeping metadata about your contact list on their servers. Signal fulfills that expectation without keeping the metadata, by deferring to your phone's (local) contact system.