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Ask HN: How to deal with non-paying customers?
they used our resources, signed our ToS, but they don't pay
i send them invoices, letters, terminate their accounts
but they end up never paying anything
should i just block all the customers and require them to enter a credit card before they can continue to use the services?
i'm curious to hear your opinions
- RMPR 7y agoThis can be useful https://www.letsdeel.com/ https://www.letsdeel.com/ Took it from https://github.com/kleampa/not-paid https://github.com/kleampa/not-paid
- ushakov 7y agoPs. the client, who owns us money is a child of a huge billion dollar company should i just call up the CEO and complain?
- bobblywobbles 7y agoYou cut the cord, terminate the server, kill the connection. They think they can get away with it because they are a big shot, if they don't pay, they don't deserve to get free service. All you are doing is telling them they can get away with it. Stand up to your brand and do the right thing, even if you feel it's not the right thing (people with lots of money are no different than anyone else, they too need to put pants on like everyone else)