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DNSimple has been in business since June 2010 and has just over 300 paying subscribers. I usually average 1 to 2 support requests per day. I may only get 1 to 2
by aeden 16y ago
DNSimple has been in business since June 2010 and has just over 300 paying subscribers. I usually average 1 to 2 support requests per day. I may only get 1 to 2 pre-sales inquiries per week - most sales occur via self-service. I hand craft each response for support emails.
HTH.
- marcamillion 16y agoThanks for sharing aeden. How many non-paying users do you guys have (if you have any) ? How many support requests come from those ?
- aeden 16y agoWe don't have non-paying users. :-)