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It turns out that I was hit by this issue. And guess what - it was a big deal. For starters, it is a MONDAY here in Australia. There was no support information
by jkahn 16y ago
It turns out that I was hit by this issue. And guess what - it was a big deal. For starters, it is a MONDAY here in Australia. There was no support information on this, and no help from Google.
Secondly, the login message was "Your account has been disabled". If I could log in, and there was a message that my email was being restored from backup because they had a failure - fine. That wasn't the case. They had disabled my Google Apps Administrator account (same account as my email), email was bouncing, and I couldn't log in to my email OR the administration interface. The "reset your password" and "unlock your account" links failed to unlock it.
Comparing an email outage to people's deaths is poor form. Of course they aren't the same. That doesn't make it an issue when email is a super important communication tool.
- werrett 16y agoI've spilt out my admin and day-to-day accounts. I couldn't articulate why I thought it was a good idea but you've given me at least one!
- theklub 16y agoThis is what free gets you!
- GeneralMaximus 16y agoGoogle Apps is not free.
- mapgrep 16y agoThere is a free Google Apps and a paid Google Apps ("for Business," formerly "Google Apps Premiere" http://www.google.com/apps/intl/en/group/index.html http://www.google.com/apps/intl/en/group/index.html) But your boarder point still stands - the OP may well be a paying customer and he did not indicate he was using the free edition.