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I had a quick feedback call set up by a common investor with Eric, Zoom's CEO a few years ago. I remember I pointed out a few of those issues, and his reply was
by luckydata 7y ago
I had a quick feedback call set up by a common investor with Eric, Zoom's CEO a few years ago. I remember I pointed out a few of those issues, and his reply was that the only problem he could see with the app was that it wasn't "pretty enough" and it needed new icons.
I hope Eric is learning something from this situation and will pay more attention in the future, every business gets those moments, maybe not that publicly.
- solidasparagus 7y agoSeems like Zoom was right that they were better off focusing on the UX aspects over the privacy ones?
- luckydata 7y agoIf you stretch the definition of UX and ignore the clear lesson in this story, sure.
- solidasparagus 7y agoWhat clear lesson? Zoom is not in a bad situation right now.