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Has it ever not been? I've been unable to receive messages on desktop for 6+ months. The mobile app constantly loses message history and fails to receive notif

Has it ever not been? I've been unable to receive messages on desktop for 6+ months. The mobile app constantly loses message history and fails to receive notifications as well. I've submitted multiple detailed support tickets with screenshots, steps to reproduce, etc, to no avail, never even got a response.

ornornor 7y ago
Never had such issues with signal on android or iOS. Maybe you have bad luck?
- nikisweeting 7y ago
  Maybe, but I've never had any issues like this with iMessage or WhatsApp. Doesn't make me particularly keen on recommending my friends to use Signal.
prophesi 7y ago
I've used it across three different mobile phones and countless desktop devices over the years without any issues. Did you accidentally set the messages to expire after a short time? Are you using more than one mobile phone? I also recommend submitting an actual github issue to either their Desktop or Android/iOS repo with those detailed instructions.
- nikisweeting 7y ago
  Most definitely not using expiring messages, each message shows up as "Error handling incoming message" instead of the message text, but otherwise looks the same as a normal message.
JoachimSchipper 7y ago
Signals Works For Me, on iOS, and for many others. I get that you're frustrated, but Signal really can work.
- nikisweeting 7y ago
  Yeah, and a buggy clock works twice a day... I'm not going to recommend people use an app that's so fundamentally broken on multiple devices for so long, even if it works fine for some people. I've been a Signal user on Desktop, iOS, and via the old chrome app for many years out of necessity, and I contantly encounter frustrating bugs that I've never seen on iMessage or WhatsApp.
eyegor 7y ago
I also have never had issues. (if mobile = Android) That sounds like you either didn't set it as the os default messaging app or some "battery saver" optimization is running wild. If you can truly reproduce the issue, you could always create your own patch (assuming you're a software dev since hn). You can also set up automatic backups of conversations into an encrypted database. Certainly not a fix for whatever your problem is, but could be a workaround.
- nikisweeting 7y ago
  This is on desktop and iOS, I don't use Android. Incoming messages appear as "Error handling incoming message", and the automatic backups are unusable because you can't import the backups on another device. I shouldn't have to patch my messaging app to have it be usable...

ornornor 7y ago

Never had such issues with signal on android or iOS. Maybe you have bad luck?

nikisweeting 7y ago
Maybe, but I've never had any issues like this with iMessage or WhatsApp. Doesn't make me particularly keen on recommending my friends to use Signal.

prophesi 7y ago

I've used it across three different mobile phones and countless desktop devices over the years without any issues. Did you accidentally set the messages to expire after a short time? Are you using more than one mobile phone? I also recommend submitting an actual github issue to either their Desktop or Android/iOS repo with those detailed instructions.

nikisweeting 7y ago
Most definitely not using expiring messages, each message shows up as "Error handling incoming message" instead of the message text, but otherwise looks the same as a normal message.

JoachimSchipper 7y ago

Signals Works For Me, on iOS, and for many others. I get that you're frustrated, but Signal really can work.

nikisweeting 7y ago
Yeah, and a buggy clock works twice a day... I'm not going to recommend people use an app that's so fundamentally broken on multiple devices for so long, even if it works fine for some people. I've been a Signal user on Desktop, iOS, and via the old chrome app for many years out of necessity, and I contantly encounter frustrating bugs that I've never seen on iMessage or WhatsApp.

eyegor 7y ago

I also have never had issues. (if mobile = Android) That sounds like you either didn't set it as the os default messaging app or some "battery saver" optimization is running wild. If you can truly reproduce the issue, you could always create your own patch (assuming you're a software dev since hn). You can also set up automatic backups of conversations into an encrypted database. Certainly not a fix for whatever your problem is, but could be a workaround.

nikisweeting 7y ago
This is on desktop and iOS, I don't use Android. Incoming messages appear as "Error handling incoming message", and the automatic backups are unusable because you can't import the backups on another device. I shouldn't have to patch my messaging app to have it be usable...