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Zoom seems to have adopted the "Move fast and break things" mentality and it's catching up with them. Don't have real E2E encryption? Don't say you do. Don't
by Zelphyr 7y ago
Zoom seems to have adopted the "Move fast and break things" mentality and it's catching up with them.
Don't have real E2E encryption? Don't say you do. Don't wave away a giant security vulnerability as "a feature". Don't explain monitoring and tracking as something you need to do for advertising when you don't show advertising.
Their product may be superior in quality compared to the competition but their Marketing and PR teams comes across as bush league at best.
The only incident I can give them any credit for is the Facebook reporting. They handled that well in my opinion by admitting the problem existed and immediately resolved that issue.