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Its a $10 product, how much support are you expecting?

• wastedhours 7y ago
  People expect the same level of support whether they're paying $1, $10, or $100 per month. You can throw bodies at the front end by having support staff, bodies at the middle end by writing extensive help articles/documentation, or bodies at the back end to ensure you have robust data and reporting for pre-empting issues. In any case, you need to think about it, and it'll take bodies.