I was just thinking about this recently. SAAS tools have gotten so expensive. For any given tool you use, inevitably the team building it is VC backed and wants

I was just thinking about this recently. SAAS tools have gotten so expensive. For any given tool you use, inevitably the team building it is VC backed and wants to continually expand into more and more tangential areas and be able to afford a higher and higher CAC to grow into a 10 billion dollar business. There's often really no need for it, either the expanded use cases are irrelevant to many customers or it starts to overlap-but-not-quite-fully-replace another tool customers are already using and happy with. Pagerduty is a prime example I have followed for a long time. It used to be so simple and just let you set up recurring rotations and used twilio to alert the current on-call person. You might even be able to set the original product up today with zapier for just a few cents per alert. I don't remember their early pricing, but my memory is it used to be very cheap. Now they're a public company with a huge enterprise sales team and their lowest tier is $29 per user, and there are all kinds of extra features they want to up-sell you on from there that most people don't need. Sure that's not so expensive in the scheme of things, but if there are 20 different little utilities like this you want to use it adds up. (While I'm at it, that reminds me of another of the terrible patterns I see from all of these kinds of companies now, the per-seat pricing model even when the resource you're using doesn't scale that way. Want to set up CI builds in CircleCI? Surely they'll charge us for machine capacity. Well guess what, they also charge $15 per month per seat. You want folks on other teams who use different tools to ever be able to check in on the status of a build? Too bad, buy every one of them their own seat. If someone new ever even accidentally tries to sign in with github and you haven't provisioned a seat for them, CircleCI will actually stop running your builds until an admin goes in to upgrade your plan). Anyway, it feels that there's a massive opportunity for a self-funded team of 5 or 10 people or in some cases maybe even 1 person to build a great lifestyle business that takes on the original focused use case of some of these ubiquitous SAAS platforms, but undercuts the big bloated business they are today on price by a huge amount.