Working with end-users all the time has changed my attitude about how valuable developer time is. It's not that I don't think developer time is valuable, it's t

Working with end-users all the time has changed my attitude about how valuable developer time is. It's not that I don't think developer time is valuable, it's that I've really seen, with my own eyes, just how many people are affected when developers value their own time more highly than they value their customers' time. All those little inefficiencies and minor bugs and other problems really add up quick. I, personally, am far less inclined now to spend my coding time on new features, and more likely to spend it on refining what I already have -- and so far I've gotten really positive feedback from customers on that.