WebEx fell way behind in usability. I consistently had problems getting audio to work as recently as a year ago. Regardless of whether I used the browser experi

WebEx fell way behind in usability. I consistently had problems getting audio to work as recently as a year ago. Regardless of whether I used the browser experience or their installed app, the only reliable way was to join the conference by computer and then use a phone to separately join the audio stream. A very large corp I know still uses WebEx, but generally only uses it for screen sharing and has a completely different phone conferencing system they use for side-channel audio. That's not how you win a market.