gmail is more than "good enough" for the vast majority users, any valid criticism of it as a "could-based" email service (whatever that means) would have to com

gmail is more than "good enough" for the vast majority users, any valid criticism of it as a "could-based" email service (whatever that means) would have to compare/contrast it with the alternative "non-cloud" email service. More importantly, it probably is not a good idea to use email (of any form) as long term storage. Much better to "zero" your inbox periodically and only save what really needs to be saved outside of the email system. Finally, there's are HUGE distinctions between losing some/all of one's emails, temporarily being locked out of email, and whatever other problems actually occurred. It is not at all clear what the severity of the problem actually was and how permanent it was. Perhaps it is premature to create a scare story about using gmail at this point?