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> To be fair at 0.02% affected (latest revised number) it's not even > a 'micro-failure' it's a rounding error Would this fact placate you if you had just
by generalk 16y ago
> To be fair at 0.02% affected (latest revised number) it's not even
> a 'micro-failure' it's a rounding error
Would this fact placate you if you had just lost access to all of your email?
- yanw 16y agoThe user will be upset either way, but the chances of this happening on the local machine is higher, and at least in this case someone else will be charged with fixing it.
- generalk 16y agoAs far as "how upset will people get", people get much more upset at factors that they perceive to be out of their control rather than factors they perceive to be in their control. If my laptop hard drive dies tomorrow and I realize my backups aren't bootable, that sucks but it's my fault. I just have to get better at backups. If Google missteps and I lose access to my email, it's completely out of my hands. There's nothing I can do, and there's nothing I could have done. It's much more upsetting than something that can be internalized.