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I can confirm. I worked for AWS and we always waived all fees when people made mistake like this. Many thousands of dollars. We also asked them to summarize wh
by throwaway019254 7y ago
I can confirm. I worked for AWS and we always waived all fees when people made mistake like this. Many thousands of dollars.
We also asked them to summarize what happened so we can think how to help other users not to make the same mistake in future.
- CJefferson 7y agoI wish people would stop saying people "always" have fees waived. It's absoloutely not true. I had a personal project, where I wanted to occasionally do short but highly parallel jobs. Once my scripts didn't close everything down correctly and a week later I had spent £600. That's a lot of money to me personally. I asked politely and it was never refunded.
- throwaway019254 7y agoYou are right. We were responsible only for one service out of hundreds. Different teams have probably different rules.