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That's insane. All the online grocery shops here in the UK work that way (pick slot first then pick items). There are still no slots at all available anywhere

That's insane. All the online grocery shops here in the UK work that way (pick slot first then pick items). There are still no slots at all available anywhere for either delivery or collection though.

Jaruzel 7y ago
Not quite. Ocado[1] (who I use almost exclusively), lets you fill the basket full of food, and then when you pick a slot, it tells you what's out of stock for that delivery slot, letting you pick alternates if available. However, the 'correct' way is to pick the slot first, as that way you can see what's out of stock as you shop - this does put you on a time limit though, as the slot can only be held for 1 hour (I think). So it's not enforced, but it is preferable. --- [1] pre-corvid-crisis
- lloeki 7y ago
  I’m not sure how crows are related to this but it made me laugh ;) The click-and-collect as well as delivery shops are all like this around here. Terrible experience, even without COVID.
  - Jaruzel 7y ago
    It was early, not sure I was awake enough to type tbh. XD
rpastuszak 7y ago
Care to give some examples? I live in the UK and most of the online stores let you pick the delivery slot after filling the basket, which is an infuriatingly poor UX, given the current circumstances.
- jon-wood 7y ago
  A trick I picked up while working on an online grocery delivery store was to book a slot, put a multiple of a single item in to get over the minimum fee, then check out. You’ve then got the slot booked and reserved for you, and can go back and edit the order as the week goes on. Just don’t forget to take the 40 pints of milk out of your basket before the deadline for editing.
grey-area 7y ago
No, it's quite sensible to do the basket first. If your slot is not available just wait a day or two and try again with the same basket. The vast majority of people have more than enough for a week in their cupboards and do not need to book right now. Ocado has slots for existing customers. They took a while to get it right but they now have limits on orders per week and show you slots for the next few days. If they are empty just try again later and your basket is still there. I had a delivery a couple of days ago. I hope not too many people try to subvert systems like this with a script to grab slots, because they're just contributing to the problem.

Jaruzel 7y ago

Not quite. Ocado[1] (who I use almost exclusively), lets you fill the basket full of food, and then when you pick a slot, it tells you what's out of stock for that delivery slot, letting you pick alternates if available. However, the 'correct' way is to pick the slot first, as that way you can see what's out of stock as you shop - this does put you on a time limit though, as the slot can only be held for 1 hour (I think). So it's not enforced, but it is preferable. --- [1] pre-corvid-crisis

lloeki 7y ago
I’m not sure how crows are related to this but it made me laugh ;) The click-and-collect as well as delivery shops are all like this around here. Terrible experience, even without COVID.
- Jaruzel 7y ago
  It was early, not sure I was awake enough to type tbh. XD

rpastuszak 7y ago

Care to give some examples? I live in the UK and most of the online stores let you pick the delivery slot after filling the basket, which is an infuriatingly poor UX, given the current circumstances.

jon-wood 7y ago
A trick I picked up while working on an online grocery delivery store was to book a slot, put a multiple of a single item in to get over the minimum fee, then check out. You’ve then got the slot booked and reserved for you, and can go back and edit the order as the week goes on. Just don’t forget to take the 40 pints of milk out of your basket before the deadline for editing.

grey-area 7y ago

No, it's quite sensible to do the basket first. If your slot is not available just wait a day or two and try again with the same basket. The vast majority of people have more than enough for a week in their cupboards and do not need to book right now. Ocado has slots for existing customers. They took a while to get it right but they now have limits on orders per week and show you slots for the next few days. If they are empty just try again later and your basket is still there. I had a delivery a couple of days ago. I hope not too many people try to subvert systems like this with a script to grab slots, because they're just contributing to the problem.