Despite not having any information on American Airline's website, I was able to get my money for a cancelled flight last year from Europe to the US (due to tech

Despite not having any information on American Airline's website, I was able to get my money for a cancelled flight last year from Europe to the US (due to technical problems on the plane) by just doing the contact us form and putting in all the info. But of course, they didn't have any of this info listed on their website in a way that told me I needed to do that. The check was mailed on time, and I was actually pretty surprised. Definitely try to get your money under the EU regulations! It's worth the time.