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VRBO was around before AirBnB as well. In my opinion, one of the key things AirBnB did early to distinguish their service was handle the money. In the days bef
by davidgh 7y ago
VRBO was around before AirBnB as well. In my opinion, one of the key things AirBnB did early to distinguish their service was handle the money.
In the days before AirBnB I rented an apartment in Paris for a week and had to wire half the money up front (in EUR, from the USA) and bring the other half in cash on arrival. The apartment was awesome, the host even better and I had no regrets. But it was a hassle, a bit risky, and certainly not something most of my friends and family would have been willing to do.
Getting in the middle of the money may not seem like much of an innovation but from my own experience it was probably one of the more complicated aspects of their platform. Dealing with currencies, escrow, risk management, settlement, chargebacks, etc. is a major undertaking. But it’s what made the model accessible to a lot more hosts and guests.
- lonelappde 7y agoGuests do fine on VRBO. Airbnb made it easier for hosts to run their "business" and to break the law, which increased supply for guests. Also AirBnB innovated in break-ing Craigslist TOS to spam their users in early marketing.