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Airbnb's initial allowing for cancellations for any reasons was started on March 14th and lasts one month, currently ending on April 14th. Based on their existi
by bradly 7y ago
Airbnb's initial allowing for cancellations for any reasons was started on March 14th and lasts one month, currently ending on April 14th. Based on their existing communications to owners, I believe they will most likely move to a location dependent version of this policy as we move closer to that date.
Also, as an owner with two short-term rentals, it has been very challenging for us as well. We are getting cancellation requests for bookings into May and June that are outside of our 90 day cancellation window. Vrbo is pressuring us to allow those guests to cancel, but this isn't easy for people depending on that income. We have been trying to allow cancellations if travel isn't allowed (our units are in Hawaii so incoming travel isn't really allowed right now), but many of the travel bans currently in place are for 30 days.
- FreedomToCreate 7y agoIncome loss for you is also income loss for the traveller who has to rebook the trip and pay double if they can't cancel. I have a booking I made in June in California. It was for my grandparents to stay at while they visited me (unfortunately my apartment is too small). Even though June is outside the travel ban time, I don't want two 80 year old people traveling during that time since we know Covid-19 will be active during that period.
- lonelappde 7y agoIf you don't refund guests I expect they'll file chargebacks with their payment processors and you'll lose, and with any luck VRBO will ban you for spreading pressuring people to spread pandemic