4 ms·
I feel like Zoom has a history of doing shady things under the vail of "ease of use" (referring to the uninstall complaints a few months ago). I do think on ma
by pfranz 7y ago
I feel like Zoom has a history of doing shady things under the vail of "ease of use" (referring to the uninstall complaints a few months ago).
I do think on macOS the average user doesn't understand DMG files, run apps from inside the DMG instead of copying them to /Applications and deleting the disk image. My guess is that most people install Zoom after a meeting has started and this was the quickest, fewest dialog method of getting it up and running.
- ThePowerOfFuet 7y agoStop apologizing for them. It's literally two more clicks, and anyone who has gone through the flow expects those clicks. Also, if Installer never realizes it installed something, it won't even offer to delete the installer .pkg.
- pfranz 7y agoI'm pointing this out not as an excuse for Zoom, but as an example of long-standing friction in macOS. I think it's worth pointing out they've had the same motivations in the past. Like Dropbox, I hope the OS improves so this isn't necessary and knowing this is a pattern (and not a one-off) with the company I will avoid them when possible.
- rspeed 7y agoThere are already good solutions to this issue. In particular, simply placing the app package in a zip file, then checking to see if it's installed correctly when opened.
- pfranz 7y agoMy annoyance with macOS/Apple is that this isn't standard and default. Therefore, not consistent and can be confusing (especially if you're trying to join a call in progress). Because of this, Zoom chose to reduce the number of dialogs thrown up.
- ratww 7y ago> run apps from inside the DMG instead of copying them to /Applications and deleting the disk image First, there's nothing wrong with that. Also, some apps display a message asking to be moved to /Applications when launched from a DMG.
- pfranz 7y ago> First, there's nothing wrong with that. Sure, you can technically run .app from most places. It becomes problematic in that you can't write to that directory or self update the app if it's still in the DMG. If you reboot you have to know to remount before launching. Not having it in /Applications also becomes a mess if you're in a multi-user environment. > Also, some apps display a message asking to be moved to /Applications when launched from a DMG. This is the kind of friction and extra dialog boxes I'm sure they were avoiding. Personally, I hate pkg files. I wish macOS had a better flow for unsavvy users to deal with DMG and app files.