In short it is a way to map how people travel through a process. It could be how people use your website, a sales funnel, an onboarding process, compliance to

In short it is a way to map how people travel through a process. It could be how people use your website, a sales funnel, an onboarding process, compliance to process etc. You may like to watch some of the early videos https://www.coursera.org/learn/process-mining https://www.coursera.org/learn/process-mining We started with pm4py it has a lot of the functionality the paid tools have.