Yes! Software can and does make a difference in people's lives. Think out-side-in. Start with people and look at their problems and then decide what software wi

Yes! Software can and does make a difference in people's lives. Think out-side-in. Start with people and look at their problems and then decide what software will solve their problems. Don't start with 'social-software' and look for a problem. Two cases: Look at how you local fire department uses mobile computers to deliver maps, CAD drawings, medical information to firefighters on the way to an emergency. BIG IMPACT! Look how social software - yes, even social software - drives activism for Obama. BIG IMPACT! I'm an idealist too. :)