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Nordstrom was (still is?) notorious for their customer service. Taking anything back, helping customers with whatever requests they had, and generally going muc
by function_seven 7y ago
Nordstrom was (still is?) notorious for their customer service. Taking anything back, helping customers with whatever requests they had, and generally going much further than a reasonable company would.
https://www.bizjournals.com/jacksonville/blog/retail_radar/2012/09/nordstrom-tales-of-legendary-customer.html https://www.bizjournals.com/jacksonville/blog/retail_radar/2...
(The tire story is half-true it turns out. Nordstrom didn't just occupy a former tire store location, they bought out the company that sold the tires.)