Based on my own experience I don't disagree with the article statement you quoted above, but I would describe it using other words to be more clear. I would say

Based on my own experience I don't disagree with the article statement you quoted above, but I would describe it using other words to be more clear. I would say that community conflicts resolving should prioritize deescalation and dispute resolution over norm enforcement and punitive punishment. This article say things like "Email that person, and try to work it out. Email the owners of the community, and alert them. Whatever you do, do not make a scene, as that will burden the entire community with your issue. If it's truly a problem and you're truly an asset to the community then you will probably get an email back. Sometimes, you have to be the bigger person. Say your piece privately, and don't dwell on it". The community I ran in the past even had a similar statement, but using other words. Instead of saying "do not make a scene" we said "don't create drama". We were frankly tired of peoples personal disputes escalating and dividing the community, and so was the community. Sadly at that point a lot of reasonable people had already left.