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TSA's New Queue Sorting Methods: Great UE Case Study
- tlrobinson 18y agoFascinating. By standing in the expert line, people seem to make more of an effort to follow directions to ensure they aren't the jackass poser "expert" who holds up all the other real "experts".
- dbreunig 18y agoAll they had to do was see the sign and the list of what it took to be an "expert." Oh, and let's not forget the social context: if there weren't people there they wouldn't care about not appearing expertish.
- deleted 18y ago[deleted]
- edw519 18y ago2 days ago, I was behind the worst passenger ever in the expert line. It took him 2 minutes to dump all his crap into 5 trays and then 6 attempts to make it through the xray machine. I think he's still looking for his shoes. Security theater. They named that right.
- aston 18y agoThis effect last seen in your neighborhood grocery store. Want a shorter wait? Get rid of some of that crap so you can stand in line for the express lane.