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When collaborating over ambiguous topics where the potential to be misunderstood is high, you need to use the "richest" communication channel possible. Body lan
by lukethomas 7y ago
When collaborating over ambiguous topics where the potential to be misunderstood is high, you need to use the "richest" communication channel possible. Body language, facial expression, and the fast feedback loop can help you quickly establish a sense of common ground.
On the other hand, status updates or sharing of metrics/information can easily be done asynchronously, because the potential to be misunderstood is low. It's also a more scalable approach and persists over time.
- jrandm 7y ago> When collaborating over ambiguous topics where the potential to be misunderstood is high, you need to use the "richest" communication channel possible. Body language, facial expression I would dispute that body language and facial expression are somehow always correctly interpreted or unambiguous, like most forms of communication. Written word, or a series of characters in a string, as I think we in a technical forum with many programmers in particular can appreciate, can in fact remove quite a bit of ambiguity if everyone is careful about what they type. Github has many examples of this in-progress.