Thanks for the feedback - it's helpful to hear reactions about what's most important to add next the site. We're learning that there are large aspects of the c

Thanks for the feedback - it's helpful to hear reactions about what's most important to add next the site. We're learning that there are large aspects of the customer retention challenge that are consistent across many types of businesses (e.g. for a retailer, how can I tell if my customer is gone for good or just idle?). Of course, some aspects are unique for each vertical. In those cases, we're exploring how we can supplement existing efforts - some of our beta clients have piped results from our analysis into other tools.