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I wonder how much of that revenue/usage is sticky? E.g. how much use will decline once people are back to work.

• steve_adams_86 7y ago
  It's addressed in the tweets, but there's also the question of how many existing customers are folding or going to fold before this all wraps up. If you have that plus unsticky new customers, you're looking at a potential loss. I have no idea what's realistic at this point, but I suppose neither do they. These are strange times.
  • paxys 7y ago
    Yeah, I like that he called out that no matter how smart or informed people are trying to sound at the moment, everyone - from the largest companies to governments to everyone else - is flying blind.
• Cthulhu_ 7y ago
  Interesting to see, but I get the impression (purely anecdotal) that once companies have picked Slack, they'll stick with it for years to come. It quickly becomes part of their core communications, and moving to a competitor or back to what they had before is not easy to do (for purely organizational or people reasons, nothing technological - I've only ever used Slack as a very fleeting communications medium, I've never seen it used to drive automation. Maybe some reporting like 'build xyz failed' or 'there is a new issue', but that can be easily switched back to email).