So this came from management. It is John Allspaw that pushed for them, at the time VP of Eng iirc. For how to do it... there is a community at https://www.lear

So this came from management. It is John Allspaw that pushed for them, at the time VP of Eng iirc. For how to do it... there is a community at https://www.learningfromincidents.io/ https://www.learningfromincidents.io/ trying to help. The consensus so far is to test waters and do some "in parallel", if necessary rogue-ish. The output is so superior in term of learning that you may then use this result as a trojan horse. You need to carry your water.