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Just a couple days ago, I spoke with a patient rep for a medical practice in metro NYC. She was obviously working from home, with a young child yelling, and pre
by mirimir 7y ago
Just a couple days ago, I spoke with a patient rep for a medical practice in metro NYC. She was obviously working from home, with a young child yelling, and pressing buttons on the phone. And obviously tense. So I just said that I understood that she was working from home, and that everything was OK. And then everything was OK, and her child quieted down.
- kyleee 7y agoYep, I've been finding it comforting to talk about it (even briefly) to clear up some of the pressure. I think it's nice that you've done that and I appreciated it when someone brought it up similarly with me while on a call. It allowed me to relax a bit and refocus as opposed to just trying to ignore the interruptions and being anxious about it
- hef19898 7y agoThat's key, I think. Way before Corona, I worked for a tram at Amazon that ended up to have three parents of small children on it me included. Q4 calls were fun, there were times were the children started to talk yo each other. Our manager was ok with it. Performance was good, things got done and remote work went perfectly well. A different manager could have easily had the opposite effect so.
- cerberusss 7y agoWell done, sir/ma'am. A little bit of understanding goes a long way.