Full text search on fairly arbitrary content that will perform well and return high quality results is a pretty hard problem. It is largely a solved problem now

Full text search on fairly arbitrary content that will perform well and return high quality results is a pretty hard problem. It is largely a solved problem now, but it takes more work than just throwing everything into a Lucene index. That said, it is clear Atlassian just sucks at search and doesn't really seem to care. Search in JIRA is even worse if you can imagine that. BitBucket is ok, but a different sort of use case. I think they could make their search great if they wanted to, but why bother when the people purchasing the product probably won't even use the product enough to notice?