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Their very cheapest fare category does have some clearly stated limitations: "Wanna Get Away fares Fares are reusable, but not fully refundable. If you cancel
by masonic 7y ago
Their very cheapest fare category does have some clearly stated limitations:
"Wanna Get Away fares
Fares are reusable, but not fully refundable. If you cancel your flight, the value of your ticket can be applied to future travel for up to 12 months. Fares may carry some usage, advance purchase, or other conditions."
- Alupis 7y agoKind of BS when your travel destination has been closed on you. Other airlines are refunding in full for cancelled flights. SWA decided to not cancel any flights, and therefore refund zero to everyone. Kind of crappy. Under normal circumstances, with passengers simply changing their minds - ya, I'd expect SWA to hold for to their policy. But in the current climate, with everything on lockdown, I'd expect a little flexibility. People are losing their income, and SWA just pockets your money for doing literally nothing.