What made this so ridiculous was that iTunes had a supported method to interface with other devices that worked well (it's the reason why I stuck with my Nokia

What made this so ridiculous was that iTunes had a supported method to interface with other devices that worked well (it's the reason why I stuck with my Nokia devices for so long before jumping into the iOS ecosystem with the iPhone 5s). Palm just wanted their devices to be treated as an iPod for no good reason that I could see.